The Ugg Boot Factory

******DUE TO NEW COVID RESTRICTIONS WE ARE NO LONGER OFFERING LOCAL PICK UP. PLEASE SELECT SHIPPING WHEN PLACING ORDERS THROUGH OUR WEBSITE*****

WE ARE HAVING A LOCKDOWN SALE!! EVERY ORDER PLACED ON THE WEBSITE WILL GET 10% OFF EVERYTHING!!! ONLINE ONLY

Here at the Ugg Boot Factory/LA Uggs our main focus is to provide all of our customers with the highest quality products at the best prices. We manufacture our
sheepskin products right here in the Factory. We are located in the town of Wollongong and ship Australia wide.

AFTERPAY AVAILABLE ONLINE ONLY

*Please allow 5 working days for orders to be processed*

Location

Visit Our Store

60-62 Jardine street

Fairy Meadow NSW 2519

Monday 9am - 5pm

Tuesday 9am - 5pm

Wednesday 9am - 5pm

Thursday 9am -5pm

Friday 9am - 5pm

Saturday  9am - 3pm

Sunday  CLOSED

Call us on 

0421 992 393

Email us on

lauggs@bigpond.com

Terms and conditions

EXCHANGES AND REFUNDS

The Ugg Boot Factory offer exchanges and full refunds provided the items are returned in their original condition, unworn and unused. 

Exchanges and refunds must be posted back to the Ugg Boot Factory at the customers expense and a return prepaid express bag must be included should you require a replacement item.

Items will be exchanged or refunded the total amount at the original time of purchase.

SHIPPING

PLEASE ALLOW UP TO 5 DAYS FOR YOUR ORDER TO BE SHIPPED

We ship our orders via sendle. We do not ship to PO boxes. We also do not accept any responsibility for parcels once they have left our premises. Any missing parcel claims need to be taken up with sendle.

Shipping rates are-

Orders up to $200 in value are $16

Orders in value from $200 to $400 are $20

Orders in value from $400 and up are $25

this excludes over sized items such as rugs and cowhides

SIZING 

When choosing your size we recommend going off your current shoe size.  Our sizing is based on a mens fitting, so when you receive your order, it will come with two sizes, a mens size and a ladies size. There is always two sizes difference between a man and ladies.

COLOURS

Please remember the colours will vary depending on the device you are using to view our website. 

GST

All orders placed are inclusive of the 10% GST

Please contact us should you have any questions and thank you for supporting an Australian owned and operated business.